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Armour® Safety Helmet For Height Use With Reflective Tape - EN12492

Official notice

1 Sept 2025

Last checked

1 Sept 2025

An official Product Safety NZ notice concerns Armour® Safety Helmet For Height Use With Reflective Tape - EN12492. An incorrect manufacturing date was printed on verification labels inside a limited number of ARMOUR branded height safety helmets. The printed date was November 2024 when it should have been June 2024. The incorrect date incorrectly extends the expected life of the helmet by 5 months past the 5-year expiry date being June 2029. Each of these helmets still otherwise comply with regulation (EU) 2016/425 and EN 12492:2012 standard in all respects. The only issue is the incorrect manufacturing date on the labelling inside the helmet. There is no immediate safety issue for users of these helmets. However, purchasers and users of the helmet need to be notified so that the noncompliant labelled helmets can be replaced with a new helmet. Published 2025-09-01.

What to do now

Return it to the retailer they purchased it from for replacement or refund.

Official notice

2025-09-01

The hazard

An incorrect manufacturing date was printed on verification labels inside a limited number of ARMOUR branded height safety helmets. The printed date was November 2024 when it should have been June 2024. The incorrect date incorrectly extends the expected life of the helmet by 5 months past the 5-year expiry date being June 2029. Each of these helmets still otherwise comply with regulation (EU) 2016/425 and EN 12492:2012 standard in all respects. The only issue is the incorrect manufacturing date on the labelling inside the helmet. There is no immediate safety issue for users of these helmets. However, purchasers and users of the helmet need to be notified so that the noncompliant labelled helmets can be replaced with a new helmet.

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Affected products

Product 1

Product identifiers: HPACHHW Armour® Safety Helmet For Height Use With Reflective Tape - EN12492 White HPACHHO Armour® Safety Helmet For Height Use With Reflective Tape - EN12492 Orange Sold from March 2025 to July 2025 at the below retailers: NZ Safety Blackwoods Leedsafe Corys Electrical Stoney Creek

Risk / hazard

An incorrect manufacturing date was printed on verification labels inside a limited number of ARMOUR branded height safety helmets. The printed date was November 2024 when it should have been June 2024. The incorrect date incorrectly extends the expected life of the helmet by 5 months past the 5-year expiry date being June 2029. Each of these helmets still otherwise comply with regulation (EU) 2016/425 and EN 12492:2012 standard in all respects. The only issue is the incorrect manufacturing date on the labelling inside the helmet. There is no immediate safety issue for users of these helmets. However, purchasers and users of the helmet need to be notified so that the noncompliant labelled helmets can be replaced with a new helmet.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

09 622 2996

Brand: Armour® Safety Helmet For Height Use With Reflective Tape. Contact: Armour Safety Products. Phone 09 622 2996.

Source & status

Tier

official

Category

ELECTRONICS

Classification

Product recall

App estimate

low

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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