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No image published for this recall

AC adapter for Epson “Perfection” scanners - Sold from 2010 to 2013

Official notice

21 Dec 2019

Last checked

21 Dec 2019

An official Product Safety NZ notice concerns AC adapter for Epson “Perfection” scanners - Sold from 2010 to 2013. The AC adapters may overheat, melt or ignite potentially causing smoke, odour and deformation to the DC plug which can result in damage to the scanner and could result in an electrical fire. Published 2019-12-21.

What to do now

Stop using the AC adapter and visit Epson’s website or call the customer help line to check if your scanners adapter is impacted by the action and for instructions for how to obtain a replacement AC adapter.

Official notice

2019-12-21

The hazard

The AC adapters may overheat, melt or ignite potentially causing smoke, odour and deformation to the DC plug which can result in damage to the scanner and could result in an electrical fire.

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Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

0508 377 666

Brand: AC Adapter For Epson “perfection” Scanners. Contact: Epson Australia Pty Limited www.epson.co.nz/product_notices/scanner_notice.asp. Phone 0508 377 666.

Source & status

Tier

official

Category

ELECTRONICS

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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