No image published for this recall

No image published for this recall

18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)

Official notice

1 Apr 2026

Last checked

1 Apr 2026

An official Product Safety NZ notice concerns 18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01). The 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking. Risk of serious injury from burns or property damage if the extension cord overheats or sparks. Incidents resulting in injury have occurred. Published 2026-04-01.

What to do now

Stop using the 18m orange extension cord immediately and remove it from the Vax bagged backpack vacuum. Contact Techtronic Industries for more information and instructions on how to destroy the cord and receive a voucher to purchase a replacement cord. Do not return the cord to your place of purchase. The Vax Bagged backpack vacuum cleaner unit is not being recalled and can be used without the 18m extension cord.

Official notice

2026-04-01

The hazard

The 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking. Risk of serious injury from burns or property damage if the extension cord overheats or sparks. Incidents resulting in injury have occurred.

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Affected products

Product 1

Sold at Bunnings, Betta Stores Ltd, Vacdirect, Vac Shack, About Clean Buying Group from 1 July 2018 to 18 March 2026. 18m extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01) See more information on the recall here: https://www.vax.co.nz/safety-notifications

Risk / hazard

The 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking. Risk of serious injury from burns or property damage if the extension cord overheats or sparks. Incidents resulting in injury have occurred.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

0800 028 491

Brand: 18m Extension Cord. Contact: Techtronic Industries N.Z.. Phone 0800 028 491.

Source & status

Tier

official

Category

ELECTRONICS

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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