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USB-C Home Charger

Official notice

26 Oct 2018

Last checked

26 Oct 2018

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns USB-C Home Charger. The electrical insulation is inadequate and the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient. The user could touch accessible live parts and receive an electric shock.The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60950. Published 2018-10-26.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/1585/18

Official notice

2018-10-26

The hazard

The electrical insulation is inadequate and the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient. The user could touch accessible live parts and receive an electric shock.The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60950.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

8428728097966

Models

CLMU1C (CHARGER: RT-29)

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Affected products

Product 1

USB charger

Product 2

USB-C Home Charger

Risk / hazard

The electrical insulation is inadequate and the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient. The user could touch accessible live parts and receive an electric shock.The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 60950.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: 4-ok.

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Electric shock

App estimate

critical

Recall details

Recall number

A12/1585/18

Classification

Serious risk — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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