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The official notice did not include a photo. Check the product details and identifiers below.
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An official EU Safety Gate notice concerns USB-C 20W Power Adapter. The plug pins do not connect securely when in use. This could cause the product to overheat and cause a fire. Moreover, the user can receive an electric shock when inserting or removing the plug from the socket as there is inadequate protection against the live parts. This product does not comply with the requirements of the Low Voltage Directive. Published 2025-08-08.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
SR/02899/25
Official notice
2025-08-08
The hazard
The hazard
The plug pins do not connect securely when in use. This could cause the product to overheat and cause a fire. Moreover, the user can receive an electric shock when inserting or removing the plug from the socket as there is inadequate protection against the live parts. This product does not comply with the requirements of the Low Voltage Directive.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
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Affected area 1
Affected area 2
Company & contacts
Company & contacts
Brand: Apple.
Source & status
Source & status
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Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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