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Universal adapter 2p+t

Official notice

26 Jan 2024

An official EU Safety Gate notice concerns Universal adapter 2p+t. The live parts of the plugs are accessible when the plug is fully or partially connected to a socket and it is possible to partially insert just one pin of the plug into the adaptor. A user could touch these live parts and receive an electric shock. The product does not comply with the requirements of the General Product Safety Directive nor with the European standard EN 23-57. Published 2024-01-26.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/00155/24

Official notice

2024-01-26

The hazard

The live parts of the plugs are accessible when the plug is fully or partially connected to a socket and it is possible to partially insert just one pin of the plug into the adaptor. A user could touch these live parts and receive an electric shock. The product does not comply with the requirements of the General Product Safety Directive nor with the European standard EN 23-57.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

X501070

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Affected products

Product 1

Travel adaptor

Product 2

UNIVERSAL ADAPTER 2P+T

Risk / hazard

The live parts of the plugs are accessible when the plug is fully or partially connected to a socket and it is possible to partially insert just one pin of the plug into the adaptor. A user could touch these live parts and receive an electric shock. The product does not comply with the requirements of the General Product Safety Directive nor with the European standard EN 23-57.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Extrastar.

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Electric shock

App estimate

critical

Recall details

Recall number

A12/00155/24

Classification

Serious risk — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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