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No image published for this recall

Travel charger

Official notice

28 Apr 2023

Last checked

28 Apr 2023

An official EU Safety Gate notice concerns Travel charger. The plastic material of the charger can overheat and melt, leaving live parts accessible. The user could touch them and receive an electric shock. Moreover, the product may cause fire. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1. Published 2023-04-28.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A11/00045/23

Official notice

2023-04-28

The hazard

The plastic material of the charger can overheat and melt, leaving live parts accessible. The user could touch them and receive an electric shock. Moreover, the product may cause fire. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

N5

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Affected products

Product 1

USB charger

Product 2

Travel charger

Risk / hazard

The plastic material of the charger can overheat and melt, leaving live parts accessible. The user could touch them and receive an electric shock. Moreover, the product may cause fire. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Hoco.

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Other risk levels — Electric shock, Fire

App estimate

high

Recall details

Recall number

A11/00045/23

Classification

Other risk levels — Electric shock, Fire

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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