No image published for this recall

No image published for this recall

Start Track Spot Integral

Official notice

1 May 2020

Last checked

1 May 2020

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Start Track Spot Integral. The hinged bracket adjusting the position of the head of the product has sharp edges and can trap the live and neutral cables. Consequently, the bracket could cut the insulation of the cables, leaving live parts accessible in contact with the metal housing of the product. The user could touch accessible live parts, increasing the risk electric shock. The product does not comply with the requirements of the Low Voltage Directive. Published 2020-05-01.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/00663/20

Official notice

2020-05-01

The hazard

The hinged bracket adjusting the position of the head of the product has sharp edges and can trap the live and neutral cables. Consequently, the bracket could cut the insulation of the cables, leaving live parts accessible in contact with the metal housing of the product. The user could touch accessible live parts, increasing the risk electric shock. The product does not comply with the requirements of the Low Voltage Directive.

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Affected products

Product 1

LED spotlight

Product 2

Start Track Spot Integral

Risk / hazard

The hinged bracket adjusting the position of the head of the product has sharp edges and can trap the live and neutral cables. Consequently, the bracket could cut the insulation of the cables, leaving live parts accessible in contact with the metal housing of the product. The user could touch accessible live parts, increasing the risk electric shock. The product does not comply with the requirements of the Low Voltage Directive.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Sylvania.

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Electric shock

App estimate

critical

Recall details

Recall number

A12/00663/20

Classification

Serious risk — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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