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Sprinter - Mercedes-Benz

Official notice

23 Nov 2018

An official EU Safety Gate notice concerns Sprinter - Mercedes-Benz. Faulty coding of the door control unit can lead to the cancelling of the protective function of the exit warning assistance system. If a door is opened after the ignition is switched off in a hazardous situation there is no optical or acoustic warning. This may increase the risk of injury to the occupants of the vehicle. Published 2018-11-23.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/1743/18

Official notice

2018-11-23

The hazard

Faulty coding of the door control unit can lead to the cancelling of the protective function of the exit warning assistance system. If a door is opened after the ignition is switched off in a hazardous situation there is no optical or acoustic warning. This may increase the risk of injury to the occupants of the vehicle.

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Affected products

Product 1

Van

Product 2

Mercedes-Benz

Risk / hazard

Faulty coding of the door control unit can lead to the cancelling of the protective function of the exit warning assistance system. If a door is opened after the ignition is switched off in a hazardous situation there is no optical or acoustic warning. This may increase the risk of injury to the occupants of the vehicle.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Sprinter.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/1743/18

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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