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Renault - Master4, master4e

Official notice

10 Oct 2025

Last checked

10 Oct 2025

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Renault - Master4, master4e. Due to a manufacturing fault in the intermediate steering shaft/steering rack assembly, the driver may find the power steering to be abnormally stiff or too loose. Consequently, the vehicle may turn without input from the steering wheel, with a resultant risk of loss of control, causing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles. Published 2025-10-10.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/03456/25

Official notice

2025-10-10

The hazard

Due to a manufacturing fault in the intermediate steering shaft/steering rack assembly, the driver may find the power steering to be abnormally stiff or too loose. Consequently, the vehicle may turn without input from the steering wheel, with a resultant risk of loss of control, causing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

E2*2018/858*00084, E2*2018/858*00085, G11*2018/858*00698

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Affected products

Product 1

Light commercial vehicle

Product 2

MASTER4, MASTER4E

Risk / hazard

Due to a manufacturing fault in the intermediate steering shaft/steering rack assembly, the driver may find the power steering to be abnormally stiff or too loose. Consequently, the vehicle may turn without input from the steering wheel, with a resultant risk of loss of control, causing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Renault.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

SR/03456/25

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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