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Power adaptor

Official notice

22 Sept 2023

Last checked

22 Sept 2023

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Power adaptor. The electrical strength is insufficient and a user could receive an electric shock from accessible live parts. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1. Published 2023-09-22.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/02268/23

Official notice

2023-09-22

The hazard

The electrical strength is insufficient and a user could receive an electric shock from accessible live parts. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

ADAPTER, INPUT 100-240V 50/60HZ, OUTPUT 5V/1000MA

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Affected products

Product 1

Power adaptor

Risk / hazard

The electrical strength is insufficient and a user could receive an electric shock from accessible live parts. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Electric shock

App estimate

critical

Recall details

Recall number

A12/02268/23

Classification

Serious risk — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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