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Plug-In Heater

Official notice

24 Jan 2025

Last checked

24 Jan 2025

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Plug-In Heater. The heating element can be accessed with minimal force, leading to electric shocks. Moreover, due to the size of the plug face, the user can receive an electric shock, while unplugging, or plugging in, the plug into the socket. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard 60335-2. Published 2025-01-24.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/00290/25

Official notice

2025-01-24

The hazard

The heating element can be accessed with minimal force, leading to electric shocks. Moreover, due to the size of the plug face, the user can receive an electric shock, while unplugging, or plugging in, the plug into the socket. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard 60335-2.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Upcs

5038673314921

Models

31492N

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Affected products

Product 1

Electric heater

Product 2

Plug-In Heater

Risk / hazard

The heating element can be accessed with minimal force, leading to electric shocks. Moreover, due to the size of the plug face, the user can receive an electric shock, while unplugging, or plugging in, the plug into the socket. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard 60335-2.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Elpine.

Source & status

Tier

beta

Category

KIDS

Classification

Serious risk — Electric shock

App estimate

critical

Recall details

Recall number

SR/00290/25

Classification

Serious risk — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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