No image published for this recall

No image published for this recall

Mobile

Official notice

10 May 2013

Last checked

10 May 2013

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Mobile. Null The product poses a risk of electric shock and fire because:- The adaptor does not have adequate insulation between the input and output circuits.- The internal connections rely upon solder to maintain their position. A loose wire could reduce creepage distances and clearances.- The adaptor has inadequately sized pins and excessive force is required to insert and remove the adaptor from a socket. As a result, this could damage the socket causing overheating or mechanical damage to the adaptor, and resulting in live parts being exposed to the user.In addition, the product is inadequately marked and is not provided with instructions for use.The product does not comply with the Low Voltage Directive, with the relevant European Standard EN 61558 and with the British Standard 1363. Published 2013-05-10.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/0557/13

Official notice

2013-05-10

The hazard

Null The product poses a risk of electric shock and fire because:- The adaptor does not have adequate insulation between the input and output circuits.- The internal connections rely upon solder to maintain their position. A loose wire could reduce creepage distances and clearances.- The adaptor has inadequately sized pins and excessive force is required to insert and remove the adaptor from a socket. As a result, this could damage the socket causing overheating or mechanical damage to the adaptor, and resulting in live parts being exposed to the user.In addition, the product is inadequately marked and is not provided with instructions for use.The product does not comply with the Low Voltage Directive, with the relevant European Standard EN 61558 and with the British Standard 1363.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

TC98A

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Affected products

Product 1

Travel Charger

Product 2

Mobile

Risk / hazard

Null The product poses a risk of electric shock and fire because:- The adaptor does not have adequate insulation between the input and output circuits.- The internal connections rely upon solder to maintain their position. A loose wire could reduce creepage distances and clearances.- The adaptor has inadequately sized pins and excessive force is required to insert and remove the adaptor from a socket. As a result, this could damage the socket causing overheating or mechanical damage to the adaptor, and resulting in live parts being exposed to the user.In addition, the product is inadequately marked and is not provided with instructions for use.The product does not comply with the Low Voltage Directive, with the relevant European Standard EN 61558 and with the British Standard 1363.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Electric shock, Fire

App estimate

critical

Recall details

Recall number

A12/0557/13

Classification

Serious risk — Electric shock, Fire

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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