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No image published for this recall

Mercedes-Benz - S 500 Hybrid, C 350 Hybrid, GLC 350 Hybrid Plus 4Matic, ML 500 4Matic Hybrid

Official notice

3 Jun 2016

Last checked

3 Jun 2016

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Mercedes-Benz - S 500 Hybrid, C 350 Hybrid, GLC 350 Hybrid Plus 4Matic, ML 500 4Matic Hybrid. Null The on-board high-voltage battery charger may malfunction. As a consequence it may incorrectly detect that an external charging cable has been inserted. If the vehicle is travelling at a speed of less than 5 km/h, this could lead to the activation of the park-lock function which would prevent further movement of the vehicle. Published 2016-06-03.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/0662/16

Official notice

2016-06-03

The hazard

Null The on-board high-voltage battery charger may malfunction. As a consequence it may incorrectly detect that an external charging cable has been inserted. If the vehicle is travelling at a speed of less than 5 km/h, this could lead to the activation of the park-lock function which would prevent further movement of the vehicle.

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Affected products

Product 1

Passenger car

Product 2

S 500 Hybrid, C 350 Hybrid, GLC 350 Hybrid Plus 4Matic, ML 500 4Matic Hybrid

Risk / hazard

Null The on-board high-voltage battery charger may malfunction. As a consequence it may incorrectly detect that an external charging cable has been inserted. If the vehicle is travelling at a speed of less than 5 km/h, this could lead to the activation of the park-lock function which would prevent further movement of the vehicle.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mercedes-Benz.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/0662/16

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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