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No image published for this recall

Mercedes-Benz - Eqc

Official notice

20 Dec 2019

Last checked

20 Dec 2019

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Mercedes-Benz - Eqc. The bolt of the front-axle differential gear may not meet the durability specification and could break. As a result, fragments of the bolt could block the differential gear and hence the front wheels. This could affect the control over the vehicle and increase the risk of an accident. In addition, the gear casing could be damaged and oil could leak onto the road, posing a risk to the following traffic. Published 2019-12-20.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/00004/19

Official notice

2019-12-20

The hazard

The bolt of the front-axle differential gear may not meet the durability specification and could break. As a result, fragments of the bolt could block the differential gear and hence the front wheels. This could affect the control over the vehicle and increase the risk of an accident. In addition, the gear casing could be damaged and oil could leak onto the road, posing a risk to the following traffic.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

MODEL SERIES (BR): 293, TYPE-APPROVAL NUMBER: E1*2001/116*0480*31-35, TYPE: 204X

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Affected products

Product 1

Passenger car

Product 2

EQC

Risk / hazard

The bolt of the front-axle differential gear may not meet the durability specification and could break. As a result, fragments of the bolt could block the differential gear and hence the front wheels. This could affect the control over the vehicle and increase the risk of an accident. In addition, the gear casing could be damaged and oil could leak onto the road, posing a risk to the following traffic.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mercedes-Benz.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/00004/19

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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