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No image published for this recall

Hoverboard White 2*350W Balance scooter

Official notice

6 Jul 2018

Last checked

6 Jul 2018

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Hoverboard White 2*350W Balance scooter. The moisture resistance is inadequate and water can come in contact with live parts (the external charging connector in the battery compartment) which could lead to an electric shock or fire. The discharge voltage at the connector pins of the power supply unit is too high and could lead to an electric shock.The product does not comply with the requirements of the Machinery Directive and the relevant European Standard EN 60335-1. Published 2018-07-06.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/0899/18

Official notice

2018-07-06

The hazard

The moisture resistance is inadequate and water can come in contact with live parts (the external charging connector in the battery compartment) which could lead to an electric shock or fire. The discharge voltage at the connector pins of the power supply unit is too high and could lead to an electric shock.The product does not comply with the requirements of the Machinery Directive and the relevant European Standard EN 60335-1.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

serial number: 11178-07/17/00461

Models

REFERENCE: DBO 6501 WHITE MK2

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Affected products

Product 1

Self-balancing scooter

Product 2

Hoverboard White 2*350W Balance scooter

Risk / hazard

The moisture resistance is inadequate and water can come in contact with live parts (the external charging connector in the battery compartment) which could lead to an electric shock or fire. The discharge voltage at the connector pins of the power supply unit is too high and could lead to an electric shock.The product does not comply with the requirements of the Machinery Directive and the relevant European Standard EN 60335-1.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Denver.

Source & status

Tier

beta

Category

HOME

Classification

Serious risk — Electric shock, Fire

App estimate

critical

Recall details

Recall number

A12/0899/18

Classification

Serious risk — Electric shock, Fire

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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