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An official EU Safety Gate notice concerns Hand Soap. The product contains an excessive amount of aerobic mesophilic bacteria including Pseudomonas putida, Pseudomonas stutzeri, Klebsiella oxytoca, Citrobacter freundii, Enterobacter cloacae (measured value: 2000 000 cfu/g). If used on damaged skin or by immunocompromised users, or if it comes into contact with the eyes or mucous membrane, the product may cause infection or irritation.The product does not comply with the Cosmetic Products Regulation and the relevant European standard EN ISO 17516. Published 2019-06-21.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
A12/0897/19
Official notice
2019-06-21
The hazard
The hazard
The product contains an excessive amount of aerobic mesophilic bacteria including Pseudomonas putida, Pseudomonas stutzeri, Klebsiella oxytoca, Citrobacter freundii, Enterobacter cloacae (measured value: 2000 000 cfu/g). If used on damaged skin or by immunocompromised users, or if it comes into contact with the eyes or mucous membrane, the product may cause infection or irritation.The product does not comply with the Cosmetic Products Regulation and the relevant European standard EN ISO 17516.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Company & contacts
Company & contacts
Brand: Disney.
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Source & status
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Recall details
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