No image published for this recall

No image published for this recall

Glow Pillow

Official notice

24 May 2019

Last checked

24 May 2019

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Glow Pillow. Critical instructions concerning electrical characteristics of the toy are missing from the packaging and the manual leaflet. The manual is not in Greek language. Lack of instructions could lead to misuse of the product, causing electric shock.The product does not comply with the relevant European standard EN 62115. Published 2019-05-24.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/0797/19

Official notice

2019-05-24

The hazard

Critical instructions concerning electrical characteristics of the toy are missing from the packaging and the manual leaflet. The manual is not in Greek language. Lack of instructions could lead to misuse of the product, causing electric shock.The product does not comply with the relevant European standard EN 62115.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

4899888109167

Models

H4530271

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Affected products

Product 1

Electric toy dog

Product 2

Glow Pillow

Risk / hazard

Critical instructions concerning electrical characteristics of the toy are missing from the packaging and the manual leaflet. The manual is not in Greek language. Lack of instructions could lead to misuse of the product, causing electric shock.The product does not comply with the relevant European standard EN 62115.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Glow-pillow.com.

Source & status

Tier

beta

Category

KIDS

Classification

Serious risk — Electric shock

App estimate

critical

Recall details

Recall number

A12/0797/19

Classification

Serious risk — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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