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An official EU Safety Gate notice concerns Gas water heater ONYX. Because of an identical model designation and incorrect packaging, although the gas water heater is configured only for use with natural gas, it can be mistakenly be sold and installed for use with liquefied petroleum gas (LPG), Use of LPG in this device can cause abnormal combustion, overheating, and potentially lead to fire or explosion, resulting in serious injury or property damage. The product does not comply with the Regulation on appliances burning gaseous fuels (GAR). Published 2026-03-27.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
SR/00874/26
Official notice
2026-03-27
The hazard
The hazard
Because of an identical model designation and incorrect packaging, although the gas water heater is configured only for use with natural gas, it can be mistakenly be sold and installed for use with liquefied petroleum gas (LPG), Use of LPG in this device can cause abnormal combustion, overheating, and potentially lead to fire or explosion, resulting in serious injury or property damage. The product does not comply with the Regulation on appliances burning gaseous fuels (GAR).
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Location 2
Affected area 1
Affected area 2
Company & contacts
Company & contacts
Brand: Onyx.
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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