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An official EU Safety Gate notice concerns Diplomat. Null There is a risk that the capacitors in the converter box fail; this risk could increase as the product ages. A failed capacitor can burn and set fire to the converter box. Once ignited, the converter box will continue to burn aggressively and will not extinguish.Two house fires reported.The product does not comply with the Low Voltage Directive. Published 2013-01-25.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
A12/0070/13
Official notice
2013-01-25
The hazard
The hazard
Null There is a risk that the capacitors in the converter box fail; this risk could increase as the product ages. A failed capacitor can burn and set fire to the converter box. Once ignited, the converter box will continue to burn aggressively and will not extinguish.Two house fires reported.The product does not comply with the Low Voltage Directive.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Product 2
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Location 2
Affected area 1
Affected area 2
Company & contacts
Company & contacts
Brand: Thermia.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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