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No image published for this recall

Citroën - C5 Aircross

Official notice

16 Jul 2021

Last checked

16 Jul 2021

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Citroën - C5 Aircross. The ventilation hole of the passenger side airbag is too small, which may result in insufficient deployment of the airbag in the event of activation. Furthermore, the AR suspension arm screws may be lost due to defective heat treatment and the nuts on the anti-roll bar bearings could break due to excessive tightening torque applied. This may impair the control over the vehicle, increasing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles. Published 2021-07-16.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/01044/21

Official notice

2021-07-16

The hazard

The ventilation hole of the passenger side airbag is too small, which may result in insufficient deployment of the airbag in the event of activation. Furthermore, the AR suspension arm screws may be lost due to defective heat treatment and the nuts on the anti-roll bar bearings could break due to excessive tightening torque applied. This may impair the control over the vehicle, increasing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

E2*2007/46*0642*07

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Affected products

Product 1

Passenger car

Product 2

C5 Aircross

Risk / hazard

The ventilation hole of the passenger side airbag is too small, which may result in insufficient deployment of the airbag in the event of activation. Furthermore, the AR suspension arm screws may be lost due to defective heat treatment and the nuts on the anti-roll bar bearings could break due to excessive tightening torque applied. This may impair the control over the vehicle, increasing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Citroën.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/01044/21

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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