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Citroën - C4 Cactus, DS5, Berlingo

Official notice

14 Apr 2017

Last checked

14 Apr 2017

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Citroën - C4 Cactus, DS5, Berlingo. Null A problem with a component of the gearbox actuator could prevent gear changing or cause the driver to change to the wrong gear. This could lead to the vehicle moving in the opposite direction to that intended by the driver. Published 2017-04-14.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/0481/17

Official notice

2017-04-14

The hazard

Null A problem with a component of the gearbox actuator could prevent gear changing or cause the driver to change to the wrong gear. This could lead to the vehicle moving in the opposite direction to that intended by the driver.

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Affected products

Product 1

Passenger car

Product 2

C4 Cactus, DS5, Berlingo

Risk / hazard

Null A problem with a component of the gearbox actuator could prevent gear changing or cause the driver to change to the wrong gear. This could lead to the vehicle moving in the opposite direction to that intended by the driver.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Citroën.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/0481/17

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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