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No image published for this recall

Balancing Scooter

Official notice

14 May 2021

Last checked

14 May 2021

An official EU Safety Gate notice concerns Balancing Scooter. The product featured poor quality as the power cords, which are exposed to movement between the two motors, are routed through a steel pipe with burr edges at both ends. During the life of the product, the insulation of the power cords will be damaged by the sharp edges to such that in the battery may short-circuit occurs and explodes during use. As a result, the user might lose control and fall off the scooter and suffer injuries. The product does not comply with the requirements of the Low Voltage Directive and of the relevant European standards EN 60335-1, EN 60335-2 and EN 62133-2. Published 2021-05-14.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A11/00034/21

Official notice

2021-05-14

The hazard

The product featured poor quality as the power cords, which are exposed to movement between the two motors, are routed through a steel pipe with burr edges at both ends. During the life of the product, the insulation of the power cords will be damaged by the sharp edges to such that in the battery may short-circuit occurs and explodes during use. As a result, the user might lose control and fall off the scooter and suffer injuries. The product does not comply with the requirements of the Low Voltage Directive and of the relevant European standards EN 60335-1, EN 60335-2 and EN 62133-2.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Upcs

82191026143483

Models

SMART-S

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Affected products

Product 1

Self-balancing scooter (hoverboard)

Product 2

Balancing Scooter

Risk / hazard

The product featured poor quality as the power cords, which are exposed to movement between the two motors, are routed through a steel pipe with burr edges at both ends. During the life of the product, the insulation of the power cords will be damaged by the sharp edges to such that in the battery may short-circuit occurs and explodes during use. As a result, the user might lose control and fall off the scooter and suffer injuries. The product does not comply with the requirements of the Low Voltage Directive and of the relevant European standards EN 60335-1, EN 60335-2 and EN 62133-2.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Ō Chic.

Source & status

Tier

beta

Category

HOME

Classification

Other risk levels — Fire, Injuries

App estimate

high

Recall details

Recall number

A11/00034/21

Classification

Other risk levels — Fire, Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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