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An official EU Safety Gate notice concerns AC DC Adapter. While the product is in use, the conductors may displace and a detached wire come into contact with another live part due to insufficient creepage and clearance distances. This may lead to the product catching fire and consequently, users could receive burns. Moreover, there are accessible live parts. Users could touch them and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive and with the relevant European standard EN 62368. Published 2020-10-23.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
A12/01403/20
Official notice
2020-10-23
The hazard
The hazard
While the product is in use, the conductors may displace and a detached wire come into contact with another live part due to insufficient creepage and clearance distances. This may lead to the product catching fire and consequently, users could receive burns. Moreover, there are accessible live parts. Users could touch them and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive and with the relevant European standard EN 62368.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Location 2
Affected area 1
Affected area 2
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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