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VW - Phaeton

Official notice

20 Nov 2020

An official EU Safety Gate notice concerns VW - Phaeton. The adhesion of the glass cover on the sliding roof may be insufficient due to contamination during the manufacturing process. As a result, the glass cover may completely detach while the vehicle is in motion, posing a risk to the following traffic. Published 2020-11-20.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/01570/20

Official notice

2020-11-20

The hazard

The adhesion of the glass cover on the sliding roof may be insufficient due to contamination during the manufacturing process. As a result, the glass cover may completely detach while the vehicle is in motion, posing a risk to the following traffic.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

E1*2001/116*0189*, TYPE 3D

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Affected products

Product 1

Passenger car

Product 2

Phaeton

Risk / hazard

The adhesion of the glass cover on the sliding roof may be insufficient due to contamination during the manufacturing process. As a result, the glass cover may completely detach while the vehicle is in motion, posing a risk to the following traffic.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: VW.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/01570/20

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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