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VW - Crafter

Official notice

30 Mar 2018

An official EU Safety Gate notice concerns VW - Crafter. With intensive trailer use, screws attaching the trailer coupling device may become loose. This may impair stability in trailer operation and ultimately lead to the entire trailer coupling device becoming detached. Published 2018-03-30.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/0470/18

Official notice

2018-03-30

The hazard

With intensive trailer use, screws attaching the trailer coupling device may become loose. This may impair stability in trailer operation and ultimately lead to the entire trailer coupling device becoming detached.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

CRAFTER NFTYPE-APPROVAL NUMBER: E1*2007/46*1613*## TYPE: SYN1E CODE: 53C3

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Affected products

Product 1

Van

Product 2

Crafter

Risk / hazard

With intensive trailer use, screws attaching the trailer coupling device may become loose. This may impair stability in trailer operation and ultimately lead to the entire trailer coupling device becoming detached.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: VW.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/0470/18

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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