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VW - Arteon, Golf, Passat, T-Roc

Official notice

21 Dec 2018

An official EU Safety Gate notice concerns VW - Arteon, Golf, Passat, T-Roc. The fitting for the headrest may have been incorrectly welded to the backrest. As a consequence, the supportive and protective effect of the headrest may be limited in the event of an accident. Published 2018-12-21.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/1954/18

Official notice

2018-12-21

The hazard

The fitting for the headrest may have been incorrectly welded to the backrest. As a consequence, the supportive and protective effect of the headrest may be limited in the event of an accident.

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Affected products

Product 1

Passenger car

Product 2

Arteon, Golf, Passat, T-Roc

Risk / hazard

The fitting for the headrest may have been incorrectly welded to the backrest. As a consequence, the supportive and protective effect of the headrest may be limited in the event of an accident.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: VW.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/1954/18

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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