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Victorum PrePlumb Hot Water Tank

Official notice

22 Mar 2024

Last checked

22 Mar 2024

An official EU Safety Gate notice concerns Victorum PrePlumb Hot Water Tank. The back-up heater may inadvertently activate and overheat while the system is drained due to leakage. Consequently, the outer insulation of the heater could melt and make contact with nearby materials that could ignite and cause a fire. The product does not comply with the requirements of the Low Voltage Directive. Published 2024-03-22.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A11/00035/24

Official notice

2024-03-22

The hazard

The back-up heater may inadvertently activate and overheat while the system is drained due to leakage. Consequently, the outer insulation of the heater could melt and make contact with nearby materials that could ignite and cause a fire. The product does not comply with the requirements of the Low Voltage Directive.

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Affected products

Product 1

Hot water tank

Product 2

Victorum PrePlumb Hot Water Tank

Risk / hazard

The back-up heater may inadvertently activate and overheat while the system is drained due to leakage. Consequently, the outer insulation of the heater could melt and make contact with nearby materials that could ignite and cause a fire. The product does not comply with the requirements of the Low Voltage Directive.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Joule.

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Other risk levels — Burns, Fire

App estimate

high

Recall details

Recall number

A11/00035/24

Classification

Other risk levels — Burns, Fire

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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