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No image published for this recall

Toyota: C-HR, RAV4 HEV, RAV4 PHV; Lexus: NX450h+, RX350h, RX450h+, RX500h

Official notice

29 Mar 2024

Last checked

29 Mar 2024

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Toyota: C-HR, RAV4 HEV, RAV4 PHV; Lexus: NX450h+, RX350h, RX450h+, RX500h. The design of the accessory immobilizer is not robust enough. It allows the vehicle to be in 'Ready ON' mode even when no match is found between the vehicle and its key but will switch the vehicle to 'Ready OFF' after. It can happen while driving, which will stop the car and increase the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles. Published 2024-03-29.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/00794/24

Official notice

2024-03-29

The hazard

The design of the accessory immobilizer is not robust enough. It allows the vehicle to be in 'Ready ON' mode even when no match is found between the vehicle and its key but will switch the vehicle to 'Ready OFF' after. It can happen while driving, which will stop the car and increase the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

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Affected products

Product 1

Passenger car

Product 2

Toyota: C-HR, RAV4 HEV, RAV4 PHV; Lexus: NX450h+, RX350h, RX450h+, RX500h

Risk / hazard

The design of the accessory immobilizer is not robust enough. It allows the vehicle to be in 'Ready ON' mode even when no match is found between the vehicle and its key but will switch the vehicle to 'Ready OFF' after. It can happen while driving, which will stop the car and increase the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Toyota.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/00794/24

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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This recall was published 29 Mar 2024. The next one won't wait for you to search.

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