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Topmate ES35 Electric Scooter

Official notice

7 Nov 2025

An official EU Safety Gate notice concerns Topmate ES35 Electric Scooter. It is not possible to determine based on available documentation that there are sufficient battery protective systems in place to prevent thermal runaway from occurring. If the product is charged and left unattended overnight, a fault may occur potentially leading to the battery exploding and a fire starting The product does not comply with the requirements of the Machinery Directive. Published 2025-11-07.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/03858/25

Official notice

2025-11-07

The hazard

It is not possible to determine based on available documentation that there are sufficient battery protective systems in place to prevent thermal runaway from occurring. If the product is charged and left unattended overnight, a fault may occur potentially leading to the battery exploding and a fire starting The product does not comply with the requirements of the Machinery Directive.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

ES35, FY-4202000

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Affected products

Product 1

Electric scooter

Product 2

Topmate ES35 Electric Scooter

Risk / hazard

It is not possible to determine based on available documentation that there are sufficient battery protective systems in place to prevent thermal runaway from occurring. If the product is charged and left unattended overnight, a fault may occur potentially leading to the battery exploding and a fire starting The product does not comply with the requirements of the Machinery Directive.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Topmate.

Source & status

Tier

beta

Category

HOME

Classification

Serious risk — Fire

App estimate

critical

Recall details

Recall number

SR/03858/25

Classification

Serious risk — Fire

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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