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An official EU Safety Gate notice concerns Smartboard alpha I5. The product has insufficient resistance to moisture and water could come into contact with live parts (the external charging connector in the battery compartment). This could lead to an electric shock or fire. The discharge voltage of the connector pins of the power supply unit is too high and could lead to an electric shock. The appliance can suddenly start up without use of the control device intended for that purpose which could lead to injuries.The product does not comply with the requirements of the Machinery Directive and the relevant European Standard EN 60335-1. Published 2018-11-23.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
A12/1732/18
Official notice
2018-11-23
The hazard
The hazard
The product has insufficient resistance to moisture and water could come into contact with live parts (the external charging connector in the battery compartment). This could lead to an electric shock or fire. The discharge voltage of the connector pins of the power supply unit is too high and could lead to an electric shock. The appliance can suddenly start up without use of the control device intended for that purpose which could lead to injuries.The product does not comply with the requirements of the Machinery Directive and the relevant European Standard EN 60335-1.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Affected area 1
Affected area 2
Company & contacts
Company & contacts
Brand: Alpha Ride.
Source & status
Source & status
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Recall details
Recall details
Recall number
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Documents, notices & source
See the official notice and source documents for full details.
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