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Smart neck massager

Official notice

16 Oct 2026

Last checked

19 Oct 2026

An official EU Safety Gate notice concerns Smart neck massager. The solders in the product have an excessive concentration of lead (measured value up to 54% by weight).Lead poses a risk to the environment. The product does not comply with the requirements of the Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS 2 Directive). Published 2026-10-16.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/02922/26

Official notice

2026-10-16

The hazard

The solders in the product have an excessive concentration of lead (measured value up to 54% by weight).Lead poses a risk to the environment. The product does not comply with the requirements of the Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS 2 Directive).

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

251210715133

Models

X0025HMV9R

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Affected products

Product 1

Neck massager

Product 2

Smart neck massager

Risk / hazard

The solders in the product have an excessive concentration of lead (measured value up to 54% by weight).Lead poses a risk to the environment. The product does not comply with the requirements of the Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS 2 Directive).

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Environment

App estimate

critical

Recall details

Recall number

SR/02922/26

Classification

Serious risk — Environment

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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