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An official EU Safety Gate notice concerns Retoo - Chain saw 12. The product's lack of safety functions such as a chain brake, an ergonomic handle and switch function may seriously injure the user if the saw chain blocks or kicks back. The product does not comply with the requirements of the Machinery Directive nor with the European standard EN 62841-4. Published 2026-07-03.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
SR/01944/26
Official notice
2026-07-03
The hazard
The hazard
The product's lack of safety functions such as a chain brake, an ergonomic handle and switch function may seriously injure the user if the saw chain blocks or kicks back. The product does not comply with the requirements of the Machinery Directive nor with the European standard EN 62841-4.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Product 2
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Location 2
Affected area 1
Affected area 2
Company & contacts
Company & contacts
Brand: Retoo.
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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