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No image published for this recall

Proboost

Official notice

9 May 2025

Last checked

9 May 2025

An official EU Safety Gate notice concerns Proboost. The capacitor component, within the control box, overheats resulting in damage to the part and to the control box which could generate smoke and fumes. This also presents a risk of fire and burns if flammable materials are stored near the unit. The product does not comply with the requirements of the General Product Safety Directive. Published 2025-05-09.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

OR/00063/25

Official notice

2025-05-09

The hazard

The capacitor component, within the control box, overheats resulting in damage to the part and to the control box which could generate smoke and fumes. This also presents a risk of fire and burns if flammable materials are stored near the unit. The product does not comply with the requirements of the General Product Safety Directive.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

OPB-0340-00SVS, OPB-0540-00SVS

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Affected products

Product 1

Cold water storage tank

Product 2

Proboost

Risk / hazard

The capacitor component, within the control box, overheats resulting in damage to the part and to the control box which could generate smoke and fumes. This also presents a risk of fire and burns if flammable materials are stored near the unit. The product does not comply with the requirements of the General Product Safety Directive.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Proboost By Joule.

Source & status

Tier

beta

Category

HOME

Classification

Other risk levels — Burns, Fire, Smoke inhalation

App estimate

high

Recall details

Recall number

OR/00063/25

Classification

Other risk levels — Burns, Fire, Smoke inhalation

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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