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No image published for this recall

Pet Cage & Pet Heating Pad

Official notice

28 Mar 2025

Last checked

28 Mar 2025

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Pet Cage & Pet Heating Pad. The instructions are inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them, they may bite through the wires, leading to an electric shock. Moreover, the heating radiators are not guarded, leaving hot surfaces accessible to the pet. Additionally, the supplied temperature and humidity indicating device presents a choking hazard. Further its button batteries are easily accessible and can lead to internal burns to the pet. The product does not comply with the requirements of the Low Voltage Directive. Published 2025-03-28.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/01077/25

Official notice

2025-03-28

The hazard

The instructions are inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them, they may bite through the wires, leading to an electric shock. Moreover, the heating radiators are not guarded, leaving hot surfaces accessible to the pet. Additionally, the supplied temperature and humidity indicating device presents a choking hazard. Further its button batteries are easily accessible and can lead to internal burns to the pet. The product does not comply with the requirements of the Low Voltage Directive.

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Affected products

Product 1

Pet cage

Product 2

Pet Cage & Pet Heating Pad

Risk / hazard

The instructions are inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them, they may bite through the wires, leading to an electric shock. Moreover, the heating radiators are not guarded, leaving hot surfaces accessible to the pet. Additionally, the supplied temperature and humidity indicating device presents a choking hazard. Further its button batteries are easily accessible and can lead to internal burns to the pet. The product does not comply with the requirements of the Low Voltage Directive.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Electric shock

App estimate

critical

Recall details

Recall number

SR/01077/25

Classification

Serious risk — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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