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An official EU Safety Gate notice concerns Mini Projector Q5 Mate. The plug face does not meet dimensional requirements. This may result in the user receiving an electric shock when removing or inserting the plug from the socket. Additionally, the adaptor has poor internal construction with wires soldered directly to the Printed Circuit Board with no mechanical fixing. The user can touch the accessible live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive. Published 2026-08-28.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
SR/02336/26
Official notice
2026-08-28
The hazard
The hazard
The plug face does not meet dimensional requirements. This may result in the user receiving an electric shock when removing or inserting the plug from the socket. Additionally, the adaptor has poor internal construction with wires soldered directly to the Printed Circuit Board with no mechanical fixing. The user can touch the accessible live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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See the official notice and source documents for full details.
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