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Kettle mug

Official notice

30 Aug 2024

Last checked

30 Aug 2024

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Kettle mug. The cord of the product may overheat and cause burns. Moreover, the product is not equipped with an anchoring device. This could cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60335-1 and EN 60335-2-15. Published 2024-08-30.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/02403/24

Official notice

2024-08-30

The hazard

The cord of the product may overheat and cause burns. Moreover, the product is not equipped with an anchoring device. This could cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60335-1 and EN 60335-2-15.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Upcs

2022126012

Models

330

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Affected products

Product 1

Electric kettle

Product 2

Kettle mug

Risk / hazard

The cord of the product may overheat and cause burns. Moreover, the product is not equipped with an anchoring device. This could cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60335-1 and EN 60335-2-15.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Cana Ferbt.

Source & status

Tier

beta

Category

HOME

Classification

Serious risk — Burns, Electric shock

App estimate

critical

Recall details

Recall number

A12/02403/24

Classification

Serious risk — Burns, Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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