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Electric terrace awning - Sunea CSI RTS Somfy
Official notice
29 Oct 2010
Last checked
29 Oct 2010
An official EU Safety Gate notice concerns Electric terrace awning - Sunea CSI RTS Somfy. The product poses a risk of electric shock for anyone coming into contact with a metallic part of the awning under the following circumstances:- the handle of the integrated emergency control for the motor has been used, - use of the handle has caused the swivel connector to jam, - the jammed swivel connector has caused the hood of the electronic chassis inside the motor to open, - the opening of the chassis hood has led to the chassis support breaking due to the strain increment, - the connection wires of the electrical power cable have been pulled out following the rotation, - one of the two power cables is disconnected and the other has just touched a metallic part of the motor (crankcase),- the earthing cable is completely disconnected.The product does not comply with the Low Voltage Directive (LVD) and the relevant European standard EN 60950. Published 2010-10-29.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
1586/10
Official notice
2010-10-29
The hazard
The hazard
The product poses a risk of electric shock for anyone coming into contact with a metallic part of the awning under the following circumstances:- the handle of the integrated emergency control for the motor has been used, - use of the handle has caused the swivel connector to jam, - the jammed swivel connector has caused the hood of the electronic chassis inside the motor to open, - the opening of the chassis hood has led to the chassis support breaking due to the strain increment, - the connection wires of the electrical power cable have been pulled out following the rotation, - one of the two power cables is disconnected and the other has just touched a metallic part of the motor (crankcase),- the earthing cable is completely disconnected.The product does not comply with the Low Voltage Directive (LVD) and the relevant European standard EN 60950.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Company & contacts
Company & contacts
Brand: Somfy.
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Documents, notices & source
See the official notice and source documents for full details.
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