No image published for this recall

No image published for this recall

Electric powered self-balancing board

Official notice

6 Dec 2019

Last checked

6 Dec 2019

An official EU Safety Gate notice concerns Electric powered self-balancing board. The clearance/creepage distances between the primary and accessible secondary circuits of the battery charger are not sufficient and its protective device does not properly work. Accessible parts of the product could become live, and the circuit would not break, leading to an electric shock.The product does not comply with the requirements of the Machinery Directive and the relevant European standard EN 60335-1. Published 2019-12-06.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A11/0073/19

Official notice

2019-12-06

The hazard

The clearance/creepage distances between the primary and accessible secondary circuits of the battery charger are not sufficient and its protective device does not properly work. Accessible parts of the product could become live, and the circuit would not break, leading to an electric shock.The product does not comply with the requirements of the Machinery Directive and the relevant European standard EN 60335-1.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

All batches

Models

X4 / HTDDC-P01, CHARGER CP4220

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Affected products

Product 1

Self-balancing scooter (hoverboard)

Product 2

Electric powered self-balancing board

Risk / hazard

The clearance/creepage distances between the primary and accessible secondary circuits of the battery charger are not sufficient and its protective device does not properly work. Accessible parts of the product could become live, and the circuit would not break, leading to an electric shock.The product does not comply with the requirements of the Machinery Directive and the relevant European standard EN 60335-1.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Orb Wheel.

Source & status

Tier

beta

Category

HOME

Classification

Other risk levels — Electric shock

App estimate

high

Recall details

Recall number

A11/0073/19

Classification

Other risk levels — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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