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An official EU Safety Gate notice concerns EcoFlow RIVER Pro. The electrical insulation is inadequate and the clearance and creepage distances between the primary and accessible secondary circuits are not sufficient. Additionally, the product is not earthed. Consequently, the user could receive an electric shock from accessible live parts. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60950, EN 62040 and EN 62368. Published 2023-01-27.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
A12/00182/23
Official notice
2023-01-27
The hazard
The hazard
The electrical insulation is inadequate and the clearance and creepage distances between the primary and accessible secondary circuits are not sufficient. Additionally, the product is not earthed. Consequently, the user could receive an electric shock from accessible live parts. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60950, EN 62040 and EN 62368.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Location 2
Affected area 1
Affected area 2
Company & contacts
Company & contacts
Brand: Ecoflow.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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