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Audi - Q7

Official notice

10 Jan 2020

Last checked

10 Jan 2020

Critical riskEU Safety Gate
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An official EU Safety Gate notice concerns Audi - Q7. Due to the incompatibility of the control software with the heating film used for the front camera on the windscreen, significant overheating may occur when the heating element is controlled after the ignition is switched on or at low temperatures. This may lead to a smouldering and increase the risk of the vehicle catching fire. Published 2020-01-10.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/00070/19

Official notice

2020-01-10

The hazard

Due to the incompatibility of the control software with the heating film used for the front camera on the windscreen, significant overheating may occur when the heating element is controlled after the ignition is switched on or at low temperatures. This may lead to a smouldering and increase the risk of the vehicle catching fire.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

TYPE-APPROVAL NUMBER: E1 * 2001/116 * 0350 *, TYPE: 4L

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Affected products

Product 1

Passenger car

Product 2

Q7

Risk / hazard

Due to the incompatibility of the control software with the heating film used for the front camera on the windscreen, significant overheating may occur when the heating element is controlled after the ignition is switched on or at low temperatures. This may lead to a smouldering and increase the risk of the vehicle catching fire.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Affected area 1

DE · Germany

Company & contacts

Brand

Audi

Manufacturer

Not provided

Phone

Not provided

Brand: Audi.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Fire

App estimate

critical

Recall details

Recall number

A12/00070/19

Classification

Serious risk — Fire

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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