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Ac dc adaptator

Official notice

1 May 2026

Last checked

1 May 2026

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Ac dc adaptator. The insulation between live parts (primary circuit) and accessible parts (secondary circuit) is not adequate. Additionally, the internal transformer is not sufficiently insulated.Moreover, due to a default in the electronic component (optocoupler), an abnormal flow of current may occur, The user may therefore receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 61558-2-16 and EN 61558-1 Published 2026-05-01.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/01293/26

Official notice

2026-05-01

The hazard

The insulation between live parts (primary circuit) and accessible parts (secondary circuit) is not adequate. Additionally, the internal transformer is not sufficiently insulated.Moreover, due to a default in the electronic component (optocoupler), an abnormal flow of current may occur, The user may therefore receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 61558-2-16 and EN 61558-1

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

JSG-1615

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Affected products

Product 1

Power adaptor

Product 2

AC/DC ADAPTATOR

Risk / hazard

The insulation between live parts (primary circuit) and accessible parts (secondary circuit) is not adequate. Additionally, the internal transformer is not sufficiently insulated.Moreover, due to a default in the electronic component (optocoupler), an abnormal flow of current may occur, The user may therefore receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 61558-2-16 and EN 61558-1

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Electric shock

App estimate

critical

Recall details

Recall number

SR/01293/26

Classification

Serious risk — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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