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2.4A Home & Travel Charger, Type-C Combo Set

Official notice

23 Aug 2024

An official EU Safety Gate notice concerns 2.4A Home & Travel Charger, Type-C Combo Set. Insulation of the product is inadequate. Moreover the product can overheat and cause a fire. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1. Published 2024-08-23.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A11/00097/24

Official notice

2024-08-23

The hazard

Insulation of the product is inadequate. Moreover the product can overheat and cause a fire. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Upcs

6970379615379

Models

A2EU

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Affected products

Product 1

USB charger

Product 2

2.4A Home & Travel Charger, Type-C Combo Set

Risk / hazard

Insulation of the product is inadequate. Moreover the product can overheat and cause a fire. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Dudao.

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Other risk levels — Fire

App estimate

high

Recall details

Recall number

A11/00097/24

Classification

Other risk levels — Fire

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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