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Volvo

Official notice

12 May 2025

Last checked

12 May 2025

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Volvo. Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Volvo will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at a Volvo dealership. Published 2025-05-12.

What to do now

Please see corrective actions section below

Recall number

77397

Official notice

2025-05-12

The hazard

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Volvo will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at a Volvo dealership.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77397

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Affected products

Product 1

Year: 2021, Make: VOLVO, Model: XC40

Product 2

Year: 2022, Make: VOLVO, Model: S90

Product 3

Year: 2022, Make: VOLVO, Model: V90 CROSS COUNTRY

Product 4

Year: 2022, Make: VOLVO, Model: XC40

Product 5

Year: 2022, Make: VOLVO, Model: C40

Product 6

Year: 2022, Make: VOLVO, Model: XC60

Product 7

Year: 2023, Make: VOLVO, Model: C40

Product 8

Year: 2023, Make: VOLVO, Model: XC90

Product 9

Year: 2023, Make: VOLVO, Model: S60

Product 10

Year: 2023, Make: VOLVO, Model: XC60

Product 11

Year: 2023, Make: VOLVO, Model: V60

Product 12

Year: 2023, Make: VOLVO, Model: S90

Product 13

Year: 2023, Make: VOLVO, Model: V90 CROSS COUNTRY

Product 14

Year: 2023, Make: VOLVO, Model: XC40

Product 15

Year: 2023, Make: VOLVO, Model: V60 CROSS COUNTRY

Product 16

Year: 2024, Make: VOLVO, Model: XC40

Product 17

Year: 2024, Make: VOLVO, Model: XC60

Product 18

Year: 2024, Make: VOLVO, Model: V90 CROSS COUNTRY

Product 19

Year: 2024, Make: VOLVO, Model: V60 CROSS COUNTRY

Product 20

Year: 2024, Make: VOLVO, Model: S90

Product 21

Year: 2024, Make: VOLVO, Model: V60

Product 22

Year: 2024, Make: VOLVO, Model: S60

Product 23

Year: 2024, Make: VOLVO, Model: C40

Product 24

Year: 2024, Make: VOLVO, Model: XC90

Product 25

Year: 2025, Make: VOLVO, Model: V90 CROSS COUNTRY

Product 26

Year: 2025, Make: VOLVO, Model: S90

Product 27

Year: 2025, Make: VOLVO, Model: V60

Product 28

Year: 2025, Make: VOLVO, Model: XC60

Product 29

Year: 2025, Make: VOLVO, Model: S60

Product 30

Year: 2025, Make: VOLVO, Model: XC90

Product 31

Year: 2025, Make: VOLVO, Model: C40

Product 32

Year: 2025, Make: VOLVO, Model: V60 CROSS COUNTRY

Product 33

Year: 2025, Make: VOLVO, Model: XC40

Product 34

Year: 2025, Make: VOLVO, Model: EC40

Product 35

Year: 2025, Make: VOLVO, Model: EX40

Risk / hazard

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Volvo will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at a Volvo dealership.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Volvo.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

77397

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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