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Volvo
Official notice
4 Apr 2023
Last checked
4 Apr 2023
An official Health Canada notice concerns Volvo. Issue: On a small number of vehicles, a software problem could cause an "e-Call service required" message to falsely display when there is no issue with the emergency calling (e-Call) system. As a result, you may not be warned when there is a real problem with the e-Call system. Safety Risk: If the emergency calling system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Volvo will notify owners by mail and instruct you to take your vehicle to a dealership to update the telematics and connectivity antenna module (TCAM). Published 2023-04-04.
What to do now
Please see corrective actions section below
Recall number
73447
Official notice
2023-04-04
The hazard
The hazard
Issue: On a small number of vehicles, a software problem could cause an "e-Call service required" message to falsely display when there is no issue with the emergency calling (e-Call) system. As a result, you may not be warned when there is a real problem with the e-Call system. Safety Risk: If the emergency calling system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Volvo will notify owners by mail and instruct you to take your vehicle to a dealership to update the telematics and connectivity antenna module (TCAM).
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Affected products
Product 1
Product 2
Product 3
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volvo.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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