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Volkswagen

Official notice

30 Apr 2024

Last checked

30 Apr 2024

Medium riskHealth Canada

An official Health Canada notice concerns Volkswagen. Issue: On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving at speeds below 15 km/h. Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked. Safety Risk: A door that opens while driving could create a risk of injury. Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect the door handles, and replace them if necessary. The dealer will also update the vehicle software. Published 2024-04-30.

What to do now

Please see corrective actions section below

Recall number

73631

Official notice

2024-04-30

The hazard

Issue: On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving at speeds below 15 km/h. Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked. Safety Risk: A door that opens while driving could create a risk of injury. Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect the door handles, and replace them if necessary. The dealer will also update the vehicle software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

73631

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Affected products

Product 1

Year: 2021, Make: VOLKSWAGEN, Model: ID.4

Product 2

Year: 2022, Make: VOLKSWAGEN, Model: ID.4

Risk / hazard

Issue: On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving at speeds below 15 km/h. Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked. Safety Risk: A door that opens while driving could create a risk of injury. Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect the door handles, and replace them if necessary. The dealer will also update the vehicle software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Volkswagen.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

73631

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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