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No image published for this recall

Volkswagen

Official notice

1 Feb 2017

Last checked

1 Feb 2017

Critical riskHealth Canada

An official Health Canada notice concerns Volkswagen. On certain vehicles, if the rear axle trailing arms are damaged in a rear or side-rear impact crash and a repair facility does not correctly diagnose or replace damaged rear axle components, rear trailing arm durability could be reduced, which could result in a sudden fracture of the trailing arm. This could lead to a loss of vehicle control, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a sheet metal inlay on both rear axle trailing arms. The inlay is designed to help prevent the sudden loss of vehicle control should a rear axle trailing arm fracture occur if undiagnosed/unrepaired damage exists from a previous rear or side-rear impact/crash. Published 2017-02-01.

What to do now

Please see corrective actions section below

Recall number

69800

Official notice

2017-02-01

The hazard

On certain vehicles, if the rear axle trailing arms are damaged in a rear or side-rear impact crash and a repair facility does not correctly diagnose or replace damaged rear axle components, rear trailing arm durability could be reduced, which could result in a sudden fracture of the trailing arm. This could lead to a loss of vehicle control, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a sheet metal inlay on both rear axle trailing arms. The inlay is designed to help prevent the sudden loss of vehicle control should a rear axle trailing arm fracture occur if undiagnosed/unrepaired damage exists from a previous rear or side-rear impact/crash.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

69800

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Affected products

Product 1

Year: 2011, Make: VOLKSWAGEN, Model: JETTA

Product 2

Year: 2012, Make: VOLKSWAGEN, Model: BEETLE

Product 3

Year: 2012, Make: VOLKSWAGEN, Model: JETTA

Product 4

Year: 2013, Make: VOLKSWAGEN, Model: BEETLE

Product 5

Year: 2013, Make: VOLKSWAGEN, Model: JETTA

Risk / hazard

On certain vehicles, if the rear axle trailing arms are damaged in a rear or side-rear impact crash and a repair facility does not correctly diagnose or replace damaged rear axle components, rear trailing arm durability could be reduced, which could result in a sudden fracture of the trailing arm. This could lead to a loss of vehicle control, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a sheet metal inlay on both rear axle trailing arms. The inlay is designed to help prevent the sudden loss of vehicle control should a rear axle trailing arm fracture occur if undiagnosed/unrepaired damage exists from a previous rear or side-rear impact/crash.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Volkswagen.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

critical

Recall details

Recall number

69800

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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