Vivohome adult portable bed rails recalled

Official notice

16 Dec 2025

Last checked

16 Dec 2025

Critical riskHealth Canada

An official Health Canada notice concerns Vivohome adult portable bed rails recalled. When the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This can pose an entrapment hazard and a risk of death by asphyxiation. As of December 10, 2025, the company has received no reports of incidents or injuries in Canada. Published 2025-12-16.

What to do now

Consumers should immediately stop using the recalled products and contact Vivohome for a refund. Consumers should write “RECALLED” on the rails with a permanent marker and then dispose of the recalled product in accordance with municipal waste guidelines. For more information, consumers can contact Vivohome by telephone at 1-866-848-6463, from 9 a.m. To 5 p.m. PT, or by email at support@3qmart.com. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Recall number

81348

Official notice

2025-12-16

The hazard

When the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This can pose an entrapment hazard and a risk of death by asphyxiation. As of December 10, 2025, the company has received no reports of incidents or injuries in Canada.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Other

RA RA-81348

Recall Numbers

81348

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Affected products

Product 1

This recall involves Vivohome adult portable bed rails sold to assist the elderly in getting up and going to bed. The recalled bed rails come in a wooden color and have four metallic stand bars with model VH1316CA-WC printed on the packaging and the product registration card. The production code is 20230801001.

Risk / hazard

When the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This can pose an entrapment hazard and a risk of death by asphyxiation. As of December 10, 2025, the company has received no reports of incidents or injuries in Canada.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Vivohome for a refund

Phone

1-866-848-6463

Brand: Vivo, Vivohome. Contact: Vivohome for a refund. Phone 1-866-848-6463.

Source & status

Source

Health Canada

Tier

beta

Category

HOME

App estimate

critical

Recall details

Recall number

81348

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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