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Van hool

Official notice

27 Jul 2015

Last checked

27 Jul 2015

High riskHealth Canada

An official Health Canada notice concerns Van hool. On certain buses, the low idle speed parameter for the engine may be incorrect. High electrical demand and prolonged low idling could cause the alternator to overheat resulting in function loss, increasing the risk of fire causing injury and/or damage to property. Correction: Dealers will correct the low idle speed parameter for the engine and install a new alternator at the next scheduled preventive maintenance interval. Published 2015-07-27.

What to do now

Please see corrective actions section below

Recall number

69369

Official notice

2015-07-27

The hazard

On certain buses, the low idle speed parameter for the engine may be incorrect. High electrical demand and prolonged low idling could cause the alternator to overheat resulting in function loss, increasing the risk of fire causing injury and/or damage to property. Correction: Dealers will correct the low idle speed parameter for the engine and install a new alternator at the next scheduled preventive maintenance interval.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

69369

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Affected products

Product 1

Year: 2014, Make: VAN HOOL, Model: TD925

Risk / hazard

On certain buses, the low idle speed parameter for the engine may be incorrect. High electrical demand and prolonged low idling could cause the alternator to overheat resulting in function loss, increasing the risk of fire causing injury and/or damage to property. Correction: Dealers will correct the low idle speed parameter for the engine and install a new alternator at the next scheduled preventive maintenance interval.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Van Hool.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

69369

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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