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Ultraview dm3 monitor

Official notice

9 Oct 2024

Last checked

9 Oct 2024

Medium riskHealth Canada

An official Health Canada notice concerns Ultraview dm3 monitor. The lithium-ion battery used in the DM3 is susceptible to failure and overheating when used beyond its recommended lifetime or otherwise damaged. This is due to a short in the battery with indeterminant cause, but likely attributed to use beyond service life, overcharging, or damage to the battery. Batteries known to be older than two years or batteries that are no longer holding a charge should be replaced. Damaged batteries must be replaced immediately. Recall Start Date: September 27, 2024 Published 2024-10-09.

What to do now

Contact the manufacturer if you require additional information.

Recall number

76310

Official notice

2024-10-09

The hazard

The lithium-ion battery used in the DM3 is susceptible to failure and overheating when used beyond its recommended lifetime or otherwise damaged. This is due to a short in the battery with indeterminant cause, but likely attributed to use beyond service life, overcharging, or damage to the battery. Batteries known to be older than two years or batteries that are no longer holding a charge should be replaced. Damaged batteries must be replaced immediately. Recall Start Date: September 27, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

76310

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Affected products

Product 1

Affected products - Ultraview DM3 Monitor, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalog number - 91330

Risk / hazard

The lithium-ion battery used in the DM3 is susceptible to failure and overheating when used beyond its recommended lifetime or otherwise damaged. This is due to a short in the battery with indeterminant cause, but likely attributed to use beyond service life, overcharging, or damage to the battery. Batteries known to be older than two years or batteries that are no longer holding a charge should be replaced. Damaged batteries must be replaced immediately. Recall Start Date: September 27, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Zoe Medical, Ultraview Dm3 Monitor.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

76310

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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